Getting to the Source of Quality Customer Experience: How to Implement Consistent Customer Service Training to Build your Dream Team in your Contact Center
SharpenCX
MAY 26, 2020
With effective and frequent customer service training and coaching. So, how do you fit frequent customer service training into your every day? Let’s look at some tactics to adopt to make your customer service training frequent and consistent. Aside from quarterly summits, make a schedule for more frequent coaching.
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