5 Coaching Must-Have’s for At-Home Customer Care Agents
Skybridge
APRIL 13, 2020
In my earlier posts, I’ve put a great deal of focus on how to transition your call center agents from on-site to at-home. But of course, there are longer-term factors to consider – and conquer – in order to lead high performing customer care teams capable of delivering superior customer and patient experience.
Let's personalize your content