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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. For the cloud-scale applications, Datadog monitors the servers, tools, databases, and services, with a data analytics platform that is SaaS-based.

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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

Consider inserting AWS Web Application Firewall (AWS WAF) in front to protect web applications and APIs from malicious bots , SQL injection attacks, cross-site scripting (XSS), and account takeovers with Fraud Control. With Security Lake, you can get a more complete understanding of your security data across your entire organization.

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Your guide to generative AI and ML at AWS re:Invent 2023

AWS Machine Learning

In this innovation talk, hear how the largest industries, from healthcare and financial services to automotive and media and entertainment, are using generative AI to drive outcomes for their customers. Additionally, SaaS providers need scalable and cost-effective ways to serve hundreds of models to their customers.

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Alida gains deeper understanding of customer feedback with Amazon Bedrock

AWS Machine Learning

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies, such as AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon via a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

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How to Migrate from an On-premise Call Center Solution to a Cloud one

3CLogic

If an enterprise has already invested in an on-premise telephony infrastructure but is starting to entertain the merits of migrating to the cloud, a Connector can be a good first step. Total Cloud. Recent research would suggest moving to a cloud contact center is not a question of if, but when.

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The Role Of AI In Customer Experience

Pointillist

Most leading SaaS platforms have APIs and consider 3rd-party integrations to be a critical component of their value proposition. The world would be a beautiful place if all touchpoint data was available through APIs. Integrating with these touchpoints is the key to in-the-moment engagement. Business Context.

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Advanced RAG patterns on Amazon SageMaker

AWS Machine Learning

medium instance to demonstrate deploying LLMs via SageMaker JumpStart, which can be accessed through a SageMaker-generated API endpoint. You can request service quota increases through the console, AWS Command Line Interface (AWS CLI), or API to allow access to those additional resources. We use an ml.t3.medium