The Twilio / Amazon ‘Stack’ Will Dominate the Next Call Center Era
Fonolo
FEBRUARY 27, 2018
You shouldn’t think of it as an engineering diagram, but more a mental model to illustrate the “big picture”. The juggernaut cloud computing service has grown to become a business with $20B in annual sales. Nuances: Nuances of underlying APIs always “bubble up” into the products built on them, sometimes in unexpected ways.
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