JivoChat

JUNE 8, 2021

Not sure which is the best upsell app for Shopify? But given that upsell apps can increase revenue by an average of 10-30%. And that it’s 68% more affordable to upsell an existing customer than acquire a new one, you know you can’t afford to miss out any longer. Types of Upsell Apps for Shopify. Bold Upsell.

Upselling 52

Upselling Analytics Sales Personalization 52

Playvox

APRIL 27, 2023

Leverage advanced analytics to gauge metrics such as customer retention rates and employee productivity. Use analytics to measure CX to maintain or exceed customer expectations and brand standards. The gamification software Kahoot!, Address all challenges that come up — for customers and agents. Be clear about how to succeed.

Contact Center 52

Contact Center Gamification Agent burnout Employee engagement 52

JustCall

MARCH 6, 2023

Over time, this leads to retention, upselling and overall brand satisfaction. Aspects of gamification can be used to make the agents want to move ahead to higher performance levels. Or the need for upselling could be uppermost. Analytics software can crunch the data to come up with insights for future plans.

Call Center 52

Call Center Abandon rate Metrics Upselling 52

JustCall

FEBRUARY 5, 2020

CRM – Manage your leads. We all are well aware of CRM or Customer Relationship Management, a software that rightly handles your leads and customers. But before opting for any CRM, evaluate your objectives. Talk with managers of every department those who would be using the CRM. contact management.

Education 84

Education CRM Sales Accountability 84

Noble Systems

OCTOBER 17, 2019

Not only does this improve productivity and reduce operating costs, but it leads to better retention, and the ability to cross-sell and upsell. CRM – Having a unified view into each customer is essential to an omnichannel experience. Most companies have a CRM system where most of this data resides. Business Challenges.

Self service 57

Self service Gamification Contact Center Interactive Voice Response 57

JustCall

MARCH 9, 2023

Call Recording and Analytics Software Call recordings are analyzed for important moments that indicate whether reps are following or deviating from their call plan/script. Conversation intelligence analytics help you get a leg up on your competition by offering deep insights into customer intent, objections, and sentiment.

Coaching 52

Coaching Sales Chatbots Analytics 52

aircall

JANUARY 6, 2021

Upselling, cross-selling, and social selling. Call center analytics and customer satisfaction surveys will tell you whether any clients or categories of clients aren’t getting the attention they expect. Use sales automation software for gamification—establishing online leaderboards and sales contests. Asking for referrals.

Sales 62

Sales Banking Call Center Upselling 62