SmartKarrot

OCTOBER 5, 2023

Account mining, or the practice of deepening relationships with existing customers to upsell or cross-sell, is the gold standard for sustained business growth. Rather than endlessly chasing new leads, why not maximize revenue from those already in the fold? Maximizing revenue is tightly bound to efficient account mining.

Accountability 10

Accountability Upselling Journey mapping Feedback 10

JustCall

AUGUST 8, 2023

After all, it accounts for 31% of eCommerce site revenues. Source In addition to embracing the role of a recommender system, conversational AI can also unlock upselling and cross-selling opportunities. Such a trend makes sense considering how social media platforms are the new marketplaces.

Sales 52

Sales Upselling Revenue potential Customer centricity 52

SmartKarrot

MAY 12, 2023

In today’s highly competitive business landscape, managing and nurturing key accounts has become a critical aspect of organizational success. Key Account Management (KAM) is a strategic approach that focuses on developing long-term, mutually beneficial relationships with a select group of high-potential customers.

Accountability 10

Accountability Management Revenue potential Upselling 10

SmartKarrot

DECEMBER 17, 2021

Work with the Talent Directors to scale their teams’ revenue by supporting commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Continue to look at the customers’ usage & historic journey and predict future trends.

Upselling 19

Upselling Revenue potential Accountability Coaching 19

JustCall

MARCH 10, 2023

Conclude with upselling/cross-selling: “If you’re interested in <product 1>, you might also want to check out <product 2>, which offers XYZ extra.” Finally, getting desired outcomes and minimizing errors can increase revenue potential while plugging in leakages. In short, it will make your call center profitable.

Call flow 40

Call flow Contact Center Scripts Interactive Voice Response 40

SmartKarrot

SEPTEMBER 26, 2022

However, as customer expectations and market trends continue to evolve at exponential rates, generating and converting new prospective customers can be an extremely difficult process. Net Revenue Retention (NRR) is an extremely crucial SaaS metric that can measure the expansion revenue or recurring revenue generated by a particular customer.

SaaS 10

SaaS Upselling Metrics Customer retention 10

Comm100

FEBRUARY 5, 2018

Accounts (do they have an account? It also gives companies the opportunity to upsell products, and convert leads. Visitor account information. What hashtags are trending. Account marketing (marketing geared toward accounts with the greatest revenue potential). If so, what kind?

CRM 49

CRM Marketing Multichannel Self service 49