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Automate Call Management with Concurrent Calls: A Guide for Call Centers

JustCall

In this guide, we will understand how you can efficiently manage multiple calls through automated concurrent calls, thus effectively reducing stress and increasing agent productivity. You can miss potential sales opportunities when callers cannot reach a live agent. Automation also ensures your resources are efficiently allocated.

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JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

User Interface Comparison For starters, let us get a first-hand experience of the user interface of both these software solutions. JustCall vs Aircall Comparison 1. Aircall: User reviews at a glance Boasts of 578 reviews Its primary market segment is Small-Business with 59.2% of reviews belonging to the said segment 4.

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The State of Automated Customer Service in 2023

Comm100

The State of Automated Customer Service in 2023. To remain competitive in the fight for customer service supremacy, many organizations now rely on automation and artificial intelligence (AI) in customer service. What is the state of automated customer service in 2023? What does automation in customer service look like?

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The Ultimate Guide on How to Follow Up with Leads as a Real Estate Agent

JustCall

In the competitive world of real estate, where success hinges on building strong relationships and closing deals, effective lead follow-up is a simple but often overlooked strategy to increase your chances of converting leads into net new customers. This is where a real estate follow up system comes into play.

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25 Call Center Technology Trends to Watch in 2021

Callminer

Throughout 2020, many new trends arose and call center solutions continued to evolve to meet fresh challenges in the space. More Flexible Service Solutions. At times, it becomes very difficult to figure out customer issues due to lack of real time communication. New Challenges for Call Centers in 2021.

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5 Top Orum Auto Dialer Alternatives to Close More Deals

JustCall

Explore these options to find a cost-effective solution that boosts your team’s productivity and ROI. Your sales stack doesn’t match up well with Orum’s integrations. Orum’s integration with tools like Salesforce and Outreach is a boon for many sales environments.

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Who uses VoIP? (Use Cases of VoIP in Different Industries)

JustCall

In fact, it solves all analog phone incompetencies that once pestered sales and customer support teams. . Wire-based, high-maintenance analog phones slow down progress on support and sales efforts. But, a majority of businesses that switched to VoIP-based phone systems realize how VoIP solutions drive performance and productivity.

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