OctopusTech

SEPTEMBER 9, 2023

Have you ever dialed a customer support number and found that the person at the other end lives halfway across the globe? This is where call center outsourcing plays a major role. Do you know that call center outsourcing services are one of the top choices of developing countries like Europe and America? What is Call Center Outsourcing?

Best practices 62

Best practices outsourcing Call Center virtual call center 62

JivoChat

JUNE 9, 2021

From powerfully-built CRMs to drive home sales to project management software that keeps campaigns organized, the right tech can help get the job done. Consider an example: A chatbot on a website might ask a visitor what business service or product they would like to learn more about. What is Chatbot Marketing?

Chatbots 52

Chatbots Marketing Upselling Surveys 52

JustCall

FEBRUARY 25, 2020

When designing a productive tech stack for financial services, this blog post will walk you through the 3 must-haves : The software categories to keep in mind. When designing a productive tech stack for financial services, this blog post will walk you through the 3 must-haves : The software categories to keep in mind. Communication.

Finance 59

Finance CRM Accountability Sales 59

JustCall

FEBRUARY 28, 2024

Several competitors offer strong auto dialer features at more affordable rates, letting you streamline calls without breaking the bank. Explore these options to find a cost-effective solution that boosts your team’s productivity and ROI. While its AI-powered calling helps some, it might not fit your needs.

Real estate 52

Real estate CRM Sales Analytics 52

JustCall

APRIL 5, 2022

But, a majority of businesses that switched to VoIP-based phone systems realize how VoIP solutions drive performance and productivity. But, a majority of businesses that switched to VoIP-based phone systems realize how VoIP solutions drive performance and productivity. Fixing Communication Gaps Across Industries.

voip 52

voip Real estate Interactive Voice Response Education 52

ProProfs Blog

OCTOBER 25, 2021

Today they might purchase your product, but tomorrow they could abandon your brand. Yes, you can collect their feedback on your brand offerings with simple questions like: Are you happy with our products or services? Are you looking forward to a new product feature? . a) Inexpensive Way to Improve Products and Services.

Feedback 148

Feedback Surveys Enterprise Analytics 148

Pointillist

AUGUST 26, 2019

Just as we make business decisions at a revenue and profit and product perspective, I wanted a customer measure to be part of that discussion. Once you’ve picked a tool to measure NPS, don’t just send out an email to all your contacts and call it a day. But now that you’re measuring it, how do you improve NPS? So that was goal one.

Analytics 79

Analytics Banking Metrics Accountability 79