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58 Conversational AI Statistics You Can’t Ignore

Netomi

Global Market and Industry Projections for AI and Chatbots By 2030, the global market for conversational AI is projected to reach $32.62 Global Market and Industry Projections for AI and Chatbots By 2030, the global market for conversational AI is projected to reach $32.62

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The Power of Outsourcing for Scaling Your Ecommerce Business

Select VoiceCom Blog

COVID-19 accelerated the shift of ecommerce businesses in Australia from offline to online sales, with an estimated market value of A$91.5 Reduces operational costs A survey found that the primary motivation for outsourcing business processes was to reduce expenses. billion by 2030 , with a CAGR of 6% from 2022 to 2030.

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How to Recession-Proof Your Contact Center, According to 360+ Executives

Balto

We surveyed 361 executives across the United States for the purpose of this survey. We limited respondents to those whose organizations contained sales, customer service, or collections contact centers. Figure 1: Geographic Distribution of Survey Participants. Figure 2: Gender Distribution of Survey Participants.

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The State of Automated Customer Service in 2023

Comm100

In 2022, 59% of companies surveyed agreed that their markets have become more competitive in recent years. Finance: 5%. billion USD by 2030. In research conducted by the non-profit organization Partnership on AI , employees were surveyed after experiencing AI in different workplace scenarios. Travel: 16%. Education: 14%.

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Five Consumer Forces Shaping Move

C Space

33% of Londoners surveyed wanted to move to a new home, with a 126% increase in enquiries about rural homes by city dwellers between 2019 and 2020. Consumers are confused, with 49% surveyed unsure if carbon offsets had a positive or negative effect on the environment. EV sales for two-wheelers in India increased by 21 percent in 2020.