Lumoa

APRIL 28, 2024

More than 80% of business leaders see customer experience as a growing priority in 2024. They offer you one space where you can collect all the customer feedback, analyze it, report it, and adjust your cx insights strategy by collecting. If you’re reading this blog post, you are probably one of them. Which Platform Fits Your Needs?

Feedback 83

Feedback Consulting Consulting Enterprise 83

Lumoa

FEBRUARY 14, 2024

It starts even before a consumer has their first interaction with your company and is an ongoing process that continues even after a sale has been made. Is your CX strategy up to the task of meeting customers’ expectations going into 2024? Thanks to its expansive nature, CX strategies are constantly in flux.

Customer Experience 83

Customer Experience Chatbots Analytics SaaS 83

JustCall

JANUARY 17, 2024

Fast forward seven years, and tons of amazing customer feedback, today we’re trusted by over 6,000 customers based in 80+ countries. Over the years, we have made many product enhancements based on the feedback from our customers. Your feedback and continued support mean the world to us. Do drop me a line at gs@justcall.io

Feedback 52

Feedback CRM Enterprise Analytics 52

Global Response

MARCH 25, 2024

Gather data from surveys, customer feedback, web analytics, and other sources and compare it to your journey map. Share the customer journey map with your marketing, sales, customer service, product development, and IT teams. This KPI is critical for understanding the effectiveness of the sales funnel.

Journey mapping 62

Journey mapping Banking Analytics Sales 62

JustCall

APRIL 9, 2024

Features to look out for in a VoIP dialer Here are six key features you should prioritize in a 2024 VoIP dialer: Advanced auto dialing: Automate the dialing process with features like auto dialing, predictive dialing, and progressive dialing. Our system boasts cutting-edge features designed to empower sales and customer support teams.

voip 40

voip Sales Scripts CRM 40

JustCall

APRIL 23, 2024

We’ll also walk you through the most important features you should look for in a predictive dialer from a sales, support, and managerial standpoint. Convoso : Strong predictive dialing capabilities and wider platform features that are useful for both sales and support (including an AI chatbot).

call center software 52

call center software Sales CRM Analytics 52

aircall

MAY 26, 2021

While sales in brick-and-mortar stores took a nosedive , sales in online stores trended sharply upward. retail sales were completed online in 2020. 36% of sales in the U.K. China estimates that about half of its sales will be online in 2021. Dating back to 2018, e-commerce sales grew 15% , which represented 14.3%

Customer Experience 62

Customer Experience Real estate Sales Surveys 62