5 Top Customer Service Articles of the Week 11-29-2021
ShepHyken
NOVEMBER 29, 2021
4 Ways Chatbots Help for CX Smooth Sailing This Holiday Season by Bob Grohs. Total Retail) The holiday season guarantees a seasonal spike in customer support tickets, resulting in a 42 percent increase. Best New Customer Experience and Design Books – 2021 List by Ricardo Saltz Gulko. Follow on Twitter: @Hyken.
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