Anexa BPO
NOVEMBER 7, 2021
million than the historic low of 90,000 in April 2020. A recent survey by the International Transport Association showed that 57% of respondents expect to be travelling once the pandemic is contained, and 72% will do so as soon as it’s safe to meet friends and family. Hotel and car rental bookings are surging. Reach out today.
Netomi
MARCH 23, 2022
of shippers now outsource their warehousing activities to 3PL providers 1 , 81% outsource domestic transportation 2 (which is the most common services outsourced 1 ), and 44% outsource freight forwarding 3. The 3PL market was valued at around USD 1trillion in 2020, and is expected to reach more than USD 1.75
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The Petrova Experience
NOVEMBER 22, 2023
Back in 2020, we predicted the rise of the Revenge Traveler and the impact it would have on travel and hospitality experience providers. Rather than one family member staying in place and others traveling to meet them, families are starting to meet in major cities/transportation hubs like Istanbul, New York City, and London.
CSM Magazine
SEPTEMBER 16, 2022
As the global economic outlook “darkens significantly”, according to International Monetary Fund chief Kristalina Georgieva*, business process outsourcing (BPO) has become crucial for companies seeking to streamline costs and processes. Above all, a global shortage of talent offers Cape Town’s youth incredible opportunities.
Balto
AUGUST 10, 2022
The industries which were planning to spend the most on contact center coaching and technology in the next year were Transportation ($3,860,000 in total), Technology ($3,400,252), Financial Services ($2,318,812), Retail ($2,132,184), and Telecommunications ($2,035,069). August 14, 2020) Don’t Cut Your Marketing Budget in a Recession.
DMG Consulting
MARCH 9, 2020
And, once things settle down, other businesses are going to need to get back into operation as quickly as possible, as people will need food, money, electricity, gas, transportation, and a whole lot more. If your company uses outsourcers, include them in the pandemic DR/DC planning and testing.) By Donna Fluss. Test the plan.
Transparent BPO
APRIL 3, 2020
With captive contact centers and other outsourcers in our industry still looking at viable alternatives to adapt to the new and evolving landscape with COVID-19, I felt publishing our story might, in some small way, help others navigate this change. was confirmed on January 20, 2020. Introduction.
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