Call Experts

FEBRUARY 12, 2020

Key 2020 Trends: Cloud Contact Centers. Customer Journey Mapping. Stay relevant and super-serve your customers with employee training. 6 Key Benefits of Employee Call Off Lines. Employee experiences are connected to customer experiences. Employee engagement trends that lead to company growth!

Cloud contact 69

Cloud contact Contact Center Journey mapping Interactive Voice Response 69

Maru Group

FEBRUARY 19, 2020

The 2020 Symposium gathered members to reflect on the past decade and look to where consumer needs are heading into the next decade. The one-day symposium was held on January 27th, 2020 in San Antonio at DistribuTECH, the utility industry’s leading transmission & distribution conference.

Chief Customer Officer 52

Chief Customer Officer Government Customer centricity Journey mapping 52

Call Experts

JANUARY 15, 2020

Employees are the real assets for companies. As per “The future of work 2020” report, HR departments must focus on People and Performance to enhance overall employee management and productivity. . Customer Journey Mapping. Stay relevant and super-serve your customers with employee training.

Chatbots 72

Chatbots Journey mapping Interactive Voice Response outsourcing 72

Call Experts

FEBRUARY 19, 2020

Key 2020 Trends: Cloud Contact Centers. Customer Journey Mapping. Stay relevant and super-serve your customers with employee training. 6 Key Benefits of Employee Call Off Lines. Employee experiences are connected to customer experiences. Employee engagement trends that lead to company growth!

Customer Experience 80

Customer Experience Journey mapping Self service Interactive Voice Response 80

Call Experts

MARCH 5, 2020

Key 2020 Trends: Cloud Contact Centers. Customer Journey Mapping. Stay relevant and super-serve your customers with employee training. 6 Key Benefits of Employee Call Off Lines. Employee experiences are connected to customer experiences. Employee engagement trends that lead to company growth!

Contact Center 80

Contact Center Journey mapping Interactive Voice Response Answering services 80

Call Experts

MARCH 18, 2020

Key 2020 Trends: Cloud Contact Centers. Customer Journey Mapping. Stay relevant and super-serve your customers with employee training. 6 Key Benefits of Employee Call Off Lines. Employee experiences are connected to customer experiences. Employee engagement trends that lead to company growth!

Education 75

Education Contact Center Journey mapping Interactive Voice Response 75

Call Experts

FEBRUARY 26, 2020

Key 2020 Trends: Cloud Contact Centers. Customer Journey Mapping. Stay relevant and super-serve your customers with employee training. 6 Key Benefits of Employee Call Off Lines. Employee experiences are connected to customer experiences. Employee engagement trends that lead to company growth!

Contact Center 59

Contact Center Journey mapping Interactive Voice Response Call Center 59