2017 Consulting Healthcare Surveys 
Fonolo
JANUARY 31, 2018
This is the latest in their “Inner Circle” series which is based on industry surveys. There is still a large untapped market for cloud solutions though, with 56% of contact center respondents in our 2017 survey stating that they did not use any form of cloud-based functionality at all.”. About: We are huge fans of ContactBabel.
Interaction Metrics
JULY 22, 2019
In the United States, healthcare is a $3.5 In other words, you would expect their patient surveys to be relevant, well-written, and to the point. From what I observe, when it comes to measuring the patient experience, good survey design is rare. Example: Kaiser Permanente Survey.
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Interaction Metrics
JULY 22, 2019
In the United States, healthcare is a $3.5 In other words, you would expect their patient surveys to be relevant, well-written, and to the point. From what I observe, when it comes to measuring the patient experience, good survey design is rare. Example: Kaiser Permanente Survey.
TechSee
JUNE 25, 2019
A Tata Consultancy Services survey found that 31.7% The field is becoming increasingly mainstream with a 2017 Tractica report predicting that biometric hardware and software revenue will grow to $15.1 This realization has seen investments in AI rapidly increasing. billion worldwide by 2025, with a CAGR of 22.9
CCNG
JUNE 1, 2022
While all industries either are now or soon will be affected by this trend, the three industries impacted the most by this are healthcare, hospitality and high tech. In 2017 as many as 34% of the overall workforce were Gig Workers. Exactly half of U.S. This reluctance is a solid contributing factor to the resignation boom.
Comm100
AUGUST 23, 2018
These companies know that customers want user-friendly mobile experiences that they can access on the go (in 2017, 67 percent of website traffic worldwide was generated from mobile devices). With your decision in mind, consult an AR or VR marketing or customer experience agency. Is it in-store, in-app or online?
Netomi
FEBRUARY 28, 2022
A world-renowned expert in customer retention, upsells, cross-sells, and customer value strategies and methodologies, Irit is the Chief Customer Officer and CEO of CSM Practice, the world’s first consulting firm dedicated to Customer Success Management (CSM) strategy. Connect with Jennifer. Julie Hansen – CRO & US CEO, Babbel.
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