Taylor Reach Group

MARCH 26, 2018

SOCAP Ohio Chapter – B2C Text Messaging Summit April 5, Columbus, OH. The Six Sigma White Belt Training Workshop was the HIGHEST rated program of the 2013 & 2014 Annual Conferences held in Scottsdale, AZ and Colorado Springs, CO. Monetising Big Data in Telecoms World Summit 2018 April 23 – 24, Singapore.

Contact Center 51

Contact Center Call Center Customer Experience Big data 51

JivoChat

APRIL 25, 2021

trillion in 2014. Since then, we’ve seen mobile commerce take off, personalization go mainstream, and big data evolve from a “big idea” to a basic requirement. In B2C retail, chatbots allow organizations to provide support to consumers throughout the entire buying process on multiple channels. Source: Onfleet.

Chatbots 52

Chatbots B2B B2C Sales 52

ProProfs Blog

JANUARY 30, 2020

The benefits of customer engagement are not just restricted to B2C sectors. Consumers’ trust in retailers and manufacturers has declined by more than half since 2014. 62% of retailers report that the use of information (including big data) and analytics is creating a competitive advantage for their organizations.

B2B 204

B2B Banking Personalization Employee engagement 204

SmartKarrot

FEBRUARY 7, 2022

About: AirCall is yet another example of a successful SaaS Company serving customers since 2014. About: Dataiku is an AI-based data science platform. It provides a platform for big data analysis and all the related activities. It enables both B2B and B2C businesses to launch a marketplace with a customized shopping cart.

SaaS 10

SaaS Real estate B2B Enterprise 10