IdeasUnlimited
MARCH 6, 2024
What sets IdeasUnlimited apart is its commitment to leveraging modern tools and best practices in customer service. Since its inception in 2010, IdeasUnlimited has been pivotal in scripting success stories for numerous businesses.
Comm100
NOVEMBER 25, 2015
The beauty of rule-based auto-invitations is that once you have the proper scripts in place, you can send out the appropriate response that is optimally designed to get a response from a customer. Having engaging scripts is a priority when you’re dealing with proactive chat. Leverage the Power of Rule-Based Proactive Chat.
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CSM Magazine
JUNE 27, 2023
With Zenarate’s AI Coach, newly hired and tenured agents in training role-play with their personal unbiased AI Coach, from home or office, using their own natural language without any scripting. 33% higher average CSAT (customer satisfaction) scores from agents delivering soft skills, best practices, and first-call resolution.
Up Your Service
NOVEMBER 28, 2019
An article in Forbes reports that today an estimated 89% of companies compete primarily on the basis of customer experience – up from just 36% in 2010. Learn our five best practices to adopting this flexible, bottom-up approach to customer experience improvement in our eBook. companies $136.8 Download it here.
AWS Machine Learning
OCTOBER 10, 2023
For example, you can select a ML framework for training local models at FL clients and customize different aggregation algorithms as scripts running in Lambda functions at the server. She is also the recipient of the Best Paper Award at IEEE NetSoft 2016, IEEE ICC 2011, ONDM 2010, and IEEE GLOBECOM 2005. He received his Ph.D.
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