CX Journey™ Musings: Culture - The Soul of the Organization
CX Journey
NOVEMBER 15, 2017
The soul is the essence or the moral force of a person, their emotional or intellectual energy. Here are some examples, taking us back to the financial crisis of 2007-2008. Image courtesy of Pixabay In business, your culture is the soul of the organization. Bad things. Take a look at Enron.
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