2005 Consulting Examples Surveys 
Beyond Philosophy
JUNE 16, 2022
As you might know, my podcast does an “I’m in a Pickle” feature where business people send in their business problems with customer strategy for our consult. We undertook this customer survey every year, and then ignored it—every year. Today’s pickle is sent in from Christine Jones. It drove me mad.
Micah Solomon
OCTOBER 9, 2018
The author, Micah Solomon, is an author, consultant, influencer, keynote speaker, and trainer in customer service, customer experience, customer service culture, and hospitality. Here are four examples: a) Discouraged: ‘‘You owe.’’. Perhaps in 2005 it was okay to take 24 hours to respond to a customer email. Is it inviting?
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Beyond Philosophy
MARCH 4, 2019
Our guest, Zhecho Dobrev is a senior consultant at Beyond Philosophy and he shared some of the latest developments in the field. People researching customer emotions often do surveys where they ask the customers about how they felt during an experience. We’ve been measuring emotions since 2005 with surveys.
Beyond Philosophy
NOVEMBER 28, 2017
Since 2005, over 50,000 respondents, in 49 countries and multiple b2b and b2c industries have participated in research incorporating the Hierarchy model emotions. million total survey questions, with several million devoted to emotions and feelings related to experience. Some additional stats: We have asked approximately 4.5
C Space
NOVEMBER 11, 2018
A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers. Tzuo talked about Fender as an example. That information exists outside of the data. by Hannah Walker Employee Benefit News.
C Space
NOVEMBER 11, 2018
A leader in the consulting world for more than 20 years, Charles has a successful track record of reinventing companies, brands, and experiences through co-creation and collaboration with customers. Tzuo talked about Fender as an example. That information exists outside of the data. by Hannah Walker Employee Benefit News.
Callminer
AUGUST 1, 2017
James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. Example: Campaign A has a high call volume but campaign B has less calls and the agents that are assigned campaign B are not busy. Tsahi Levent-Levi is an Independent Analyst and Consultant for WebRTC. markuslinder.
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