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Personalize your generative AI applications with Amazon SageMaker Feature Store

AWS Machine Learning

The personalization of LLM applications can be achieved by incorporating up-to-date user information, which typically involves integrating several components. In this post, we elucidate the simple yet powerful idea of combining user profiles and item attributes to generate personalized content recommendations using LLMs.

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Words Matter in the CX Profession

Horizon CX

Those working in an organization where there is more than one employee, which naturally applies to just about everyone except for those one-person operations, will appreciate the ideas expressed here. Prince with Kathleen Logan-Prince, 2002?1st Prince with Kathleen Logan-Prince, 2002?1st 1st Books Library, www.1stbooks.com.

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All You Need to Know About Training Remote Employees

Toister Performance Solutions

My experience with virtual training started in the late 1990s, and I ran my first full-time virtual training program in 2002. Bad in-person training will be bad virtual training A class that is boring and ineffective when delivered in-person won't magically improve when you move to remote training. Give participants a handout.

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COPC Inc. Announces Virtualization of Consulting, Training, Certification and VMO Services

COPC

Course participants receive the same level of high-quality content and instructor attention as they would receive in an in-person class, but now from the convenience of their own home or office. COPC® Best Practices for Customer Experience Operations. COPC® Best Practices for Vendor Management Organizations.

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Live Chat for Higher Education – The Ultimate 101 Guide

Comm100

When students are more comfortable with online interactions than in-person ones, bringing higher ed live chat to colleges and universities is the only way to meet students on their terms. Personalization of services Personalization is becoming increasingly important across all customer service, including student services in higher education.

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The Discount-Revenge Cycle - and how to be a better communicator

Horizon CX

Those working within an organization where there is more than one employee, which naturally applies to just about everyone except for those one-person operations, will appreciate the ideas expressed here. Prince with Kathleen Logan-Prince, 2002 
 1st Books Library, www.1stbooks.com Prince, 1970, New York: 
 Collier Books, Div.

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The Discount-Revenge Cycle – and how to be a better communicator

Horizon CX

employee, which naturally applies to just about everyone except for those one-person. to me that I took a summer course with George and got to know him personally. Here are four fairly simple ground rules or best-practices—one’s that. Prince with Kathleen Logan-Prince, 2002?1st Even those running solo independent.