CSM Magazine

MARCH 20, 2024

Ralf Ellspermann, CSO of the advisory firm, and a multi-awarded BPO executive, has been a cornerstone of the Philippine outsourcing landscape since its early days in 2001.

outsourcing 52

outsourcing Customer Support Customer Experience Business Process Outsourcing 52

PeopleMetrics

OCTOBER 3, 2019

As the customer experience lead, you need to focus on how to improve the customer experience rather than managing a complex software process and providing technical support. He founded PeopleMetrics in 2001 and is the architect of the company’s customer experience management (CEM) software platform. Prove value right away.

Surveys 60

Surveys Technical Support Analytics Consulting 60

TechSee

JANUARY 25, 2023

link] Scott VerBracken, VP Automotive Services Scott began his career with AAA ACG (The Auto Club Group) in 2001. His teams completed millions of in-home appointments each year for DISH TV, installing smart home, home theater, and home appliance products for many national brands.

Automotive 41

Automotive Management Enterprise B2B 41

JustCall

AUGUST 26, 2022

Our technical support team is accessible 24 hours a day, 7 days a week. Maricopa County, situated in the southern portion of the state, took the area code 520 after Arizona was divided into two halves in 2001. Instant activation and customizable packages are available with VoIP plans, and you just pay for the services you use.

voip 52

voip Transportation Technical Support Healthcare 52

TechSee

DECEMBER 5, 2017

Contact Centers appreciate: Enchant enables better collaboration of support teams making sure nothing falls through the cracks. Founded in 2001, Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services. Enchant is full of well thought out features, saving us time and stress.

Contact Center 116

Contact Center Technology Self service Call Center 116