resources webinar-build-an-anywhere-work-strategy-to-drive-business-success 
JustCall
APRIL 3, 2023
Did you know that when it comes to SaaS customer success, acquiring a new customer can cost 4 to 5x more than retaining an existing one? Naturally, businesses will want to rely on customer loyalty for sustainable growth and profitability. This is where customer success comes in. What Is Customer Success?
SmartAction
JUNE 9, 2023
Expectations from customers to be available 24/7 on a variety of channels from voice to social media have driven communication with businesses to evolve beyond traditional interactions. Conversational AI has emerged as the bridge, enabling human-like conversations to help drive and solve customer queries.
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ChurnZero
JANUARY 10, 2020
As SaaS gets more serious about Customer Success, their representation on the executive and C-suite level will follow (as envisioned in our 2020 Customer Success predictions ; see #2). Based on LinkedIn research, Customer Success r oles saw 34% annual growth —qualifying them as one of the top emerging jobs in 2020.
ChurnZero
AUGUST 24, 2018
This week we hosted a well-attended webinar on – Customer Success & Finance: Get Aligned! The webinar discussed the process and impact of the renewal from both the Customer Success and Finance point of view. Topics discussed included: • Processes that can help drive customer retention.
CrazyCall
NOVEMBER 22, 2018
To help us sort through what sales tips actually work, and which ones each salesperson should consider implementing within the next year, we’ve contacted the most popular sales influencers. Dan, you are a world famous business coach for SaaS founders. Nowadays everything is being googled. And sales tips are no different.
SmartKarrot
MAY 19, 2023
Introduction: The Rise of Remote Work in the Marketing Industry The marketing industry has seen a significant change in the way work is done in recent years, with the rise of remote work, also known as working from home or telecommuting. What are the Key Challenges of Remote Work for Marketing Teams?
SmartKarrot
MAY 19, 2023
Introduction: The Rise of Remote Work in the Marketing Industry The marketing industry has seen a significant change in the way work is done in recent years, with the rise of remote work, also known as working from home or telecommuting. What are the Key Challenges of Remote Work for Marketing Teams?
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