Setting up Customer-Centric Organizations across Industries: An Exclusive Interview with Mr. Ajay Nambiar, Customer Service & Facility Management Head, L&T Realty
Customer Guru
JANUARY 16, 2018
The real estate industry is, again, different. We had to change this and thus, professionalize real estate, which we achieved to a large extent. However, with the government taking measures, such as the enforcement of the Real Estate Regulatory Authority (RERA), a lot of control has been brought in.
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