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Setting up Customer-Centric Organizations across Industries: An Exclusive Interview with Mr. Ajay Nambiar, Customer Service & Facility Management Head, L&T Realty

Customer Guru

The real estate industry is, again, different. We had to change this and thus, professionalize real estate, which we achieved to a large extent. However, with the government taking measures, such as the enforcement of the Real Estate Regulatory Authority (RERA), a lot of control has been brought in.

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Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. You may start by identifying the varying customer contact types or skills your organization supports, like sales & pre-sales; customer service, technical support, and retention. So first, take full stock of your existing customer contact operations.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

If customers are being sent to the wrong department, then they tied up customer service personnel from helping the right people. Alex Tebbs is the Co-Founder and Sales Director at VIA , the UK’s largest Hosted Skype for Business solution. She also worked for zavvie, a real estate marketing startup. Alex Tebbs.

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JustCall vs Aircall: A Comprehensive Comparison in 2023

JustCall

Their sales support could tag and make notes on the call using Power Dialer while also automating selected calls 6. Which Software is Best for Your Business?

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What to Consider When Outsourcing Customer Service in the Healthcare Industry

Global Response

For example, outsourcing can: reduce labor costs, by providing on-demand labor for call centers, customer service, administrative tasks and other non-clinical functions reduce HR costs by outsourcing HR functions or hiring an outsourced team reduce real estate and overhead costs by using outsourced teams Access to skilled and trained professionals.

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Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. You may start by identifying the varying customer contact types or skills your organization supports, like sales & pre-sales; customer service, technical support, and retention. So first, take full stock of your existing customer contact operations.

article thumbnail

Should You Outsource Your Contact Center?

Real Blue Sky

You may also enjoy reduced real estate and facilities costs. You may start by identifying the varying customer contact types or skills your organization supports, like sales & pre-sales; customer service, technical support, and retention. So first, take full stock of your existing customer contact operations.