Hero Digital

SEPTEMBER 21, 2018

Just a few reasons why Hero Digital is excited to be a gold sponsor at Sitecore Symposium this year. 8am Dolphin, Southern 2 “Why Aren’t You Using Sitecore Analytics?” 10am Swan 5 “Sitecore and Salesforce – Better Together” by Kristine Stebbins. Emerging trends. Thought leadership.

Wireless 41

Wireless Engineering Analytics Marketing 41

Hero Digital

DECEMBER 19, 2018

Hero Digital, an independent customer experience agency, is one of the many technology partners that utilize the Sitecore platform for their digital experience. This year, at Sitecore Symposium 2018, we had the opportunity to sit down with two executives from Hero Digital, Kristine Stebbins, Managing Director and Tony Rems, CTO.

Personalization 40

Personalization Analytics B2B Self service 40

SmartKarrot

MAY 19, 2022

Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects. Assist clients to expand their usage and adoption of Sitecore Digital Experience Platform. Identifying Sitecore advocates and supporting sales to grow the account (up/cross selling).

Revenue potential 19

Revenue potential Government Consulting Consulting 19

CSM Magazine

JUNE 20, 2019

Coveo uses AI and intelligent search technologies to personalize millions of digital experiences for customers, partners, dealers, and employees. Coveo is also embedded in many leading business applications from vendors including Salesforce, ServiceNow, Sitecore, Dynamics and more. About Coveo. One Million People.

Technology 40

Technology Average Handle Time Enterprise Contact Center 40

SmartKarrot

NOVEMBER 23, 2021

Define and deliver customer success and adoption strategy with your customers and their partners and to be an advocate for their needs by being a voice of the customer back to the company. Develop best practices for new customer onboarding and customer growth/renewal to ensure ongoing customer success.

Enterprise 19

Enterprise Best practices Accountability Metrics 19

Skybridge

MAY 19, 2021

A while back, Avanade and Sitecore research (download required) predicted a $3 return for every $1 companies invest in CX, and the ROI for customer experience has likely only grown. Read the entire article here > The post When is the Last Time You Asked Your Customer Care Partner These 3 Questions? But where do you need to invest?

Customer Care 52

Customer Care Average Handle Time Contact Center Coaching 52

Hero Digital

OCTOBER 18, 2018

We’re back from Sitecore Symposium. Sitecore announced its planned acquisition of Stylelabs , which empowers marketers to deliver an end-to-end content, commerce, and personalization platform across any channel. — Sitecore (@Sitecore) October 11, 2018. Unleash the Power of the Sitecore Platform. We’re stoked.

Analytics 40

Analytics Healthcare Engineering CRM 40