SmartAction

MAY 23, 2023

FORT WORTH, Texas, May 23, 2023 /PRNewswire/ — SmartAction , a top-tier AI platform provider specializing in advanced Intelligent Virtual Agents (IVA) and conversational AI solutions, is proud to announce the successful closing of a new round of funding. billion of assets under management, $47.1

Real estate 85

Real estate Virtual Agent B2B Contact Center 85

DMG Consulting

SEPTEMBER 14, 2021

Workforce Management Software Improves Employee Engagement. Executives are rethinking their real-estate budgets and how to configure their offices. This is where workforce management (WFM) software comes in. Jul 12, 2021 Donna Fluss. Read this article on the publisher’s website. How New-Gen WFM Works.

Employee engagement 98

Employee engagement Management Real estate Contact Center 98

Noble Systems

JUNE 26, 2020

With Cloud IVR, contact centers have a lower cost of entry and can eliminate daily maintenance and upgrade requirements and valuable data center real estate. The responsibility for maintenance and management of telecommunications and servers falls on the vendor.

Interactive Voice Response 98

Interactive Voice Response Contact Center Technology Real estate 98

3CLogic

APRIL 6, 2021

When we think of Natural Language Processing being used in call centers, we typically think of chatbots or even a virtual assistant — an automated voice replacing a human one to handle our customer service needs. Improved oversight : The agent isn’t the only one who benefits. Using Voice Solutions to Manage from a Distance.

Real estate 52

Real estate Contact Center Virtual Agent Enterprise 52

bold360 Blog

JANUARY 2, 2020

Chatbots and virtual agents used to be kind of a standalone discussion. A virtual agent could sit in a contact center, for example. You call the center, and the virtual agent may be able to tell you a tracking number or route you to the right person, but they were often siloed experiences just like on a website.

Virtual Agent 59

Virtual Agent Real estate Chatbots Technology 59

DMG Consulting

APRIL 11, 2022

From virtual classrooms to the surge in e-commerce and subscription services (e.g., and the exodus from commercial real estate to work-at-home, the effects are evident every day and everywhere. Additionally, software robots, like all resources, require “management,” including training, onboarding and ongoing support.

Real estate 48

Real estate Government Virtual Agent Contact Center 48

DMG Consulting

MARCH 30, 2021

Any business activity that could feasibly go virtual made the leap. Companies have reduced their physical presence and, whenever possible, real estate costs. As more business was conducted virtually and digitally, automation was applied wherever possible, allowing companies to shrink their staff.

Contact Center 79

Contact Center Real estate Self service Enterprise 79