info a-guide-to-crm-systems-why-your-business-needs-one 
CSM Magazine
APRIL 24, 2024
Regardless of the product or service a company provides, its emotional connection with customers is truly important, since it gives the impression that your business has a face and nature, and it cares for people, being determined to create value for them.
CSM Magazine
DECEMBER 19, 2023
Did you know that all the big businesses you see today began as small ventures? It takes time and effort to grow your business. And looking at the competition in the market, you might also need to invest in digital marketing. If you are a small business owner, there’s scope for growth.
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Fonolo
MAY 17, 2017
This is a mistake because contact center technology is evolving faster than ever before; new technology brings with it new opportunities to improve your contact center’s infrastructure and performance. Why does contact center technology matter? Why does contact center technology matter? UPDATED: February 2020.
aircall
MARCH 8, 2021
When you search “cold calling guide” on Google, you see 116,000,000 results. Another quick search and you will find industry leaders, such as Dmitri Akhrin, president at CRMDialer & IRIS CRM, explaining that “cold calling can be effective when done correctly. Why is cold calling important to your business? .
GetFeedback
JANUARY 12, 2020
About eight out of ten business leaders say they want to “improve” the customer experience (CX) to be more competitive. According to Forrester Research , “CX leaders outperformed CX laggards on both stock price growth and total returns.” That said, my purpose is not to sell you on why improving CX is important.
SharpenCX
JANUARY 29, 2020
But as customer expectations rise, contact centers like you, turn to new technology and third-party partners to transform your customer experience. You realize decades-old platforms no longer suit the needs of modern customers, and the hunt for a new contact center platform begins. Here’s the rundown.
Babelforce
AUGUST 6, 2020
The rationale for customer retention comes down to one simple equation: customers = income. If you’re on board with that, let’s get started. If you’re on board with that, let’s get started. These range from improving customer service across the board to refining your product or updating your brand.
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