SmartKarrot

OCTOBER 5, 2023

Account mining, or the practice of deepening relationships with existing customers to upsell or cross-sell, is the gold standard for sustained business growth. Rather than endlessly chasing new leads, why not maximize revenue from those already in the fold? Maximizing revenue is tightly bound to efficient account mining.

Accountability 10

Accountability Upselling Journey mapping Feedback 10

JustCall

MARCH 10, 2023

Conclude with upselling/cross-selling: “If you’re interested in <product 1>, you might also want to check out <product 2>, which offers XYZ extra.” Such proactive enablement leaves no ambiguity on how to get work done and prevent burnout. Automated workflows will help you fatten the profit margins.

Call flow 40

Call flow Contact Center Scripts Interactive Voice Response 40

SmartKarrot

DECEMBER 17, 2021

Work with the Talent Directors to scale their teams’ revenue by supporting commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential.

Upselling 19

Upselling Revenue potential Accountability Coaching 19

Mindtouch

JULY 31, 2017

Building Revenue Potential (and the Future) Through Knowledge. From Now-How to Know-How. Instead of wondering, “Now how did we do that?” you will know what content helped close a sale, what content helped close a case, or what content was missing to help seal the upsell.

Average Handle Time 48

Average Handle Time Self service Revenue potential Upselling 48

SmartKarrot

SEPTEMBER 26, 2022

SaaS organizations are continuously trying to determine how to facilitate rapid and sustainable long-term growth. Therefore, prioritizing expansion revenue as well as calculating and analyzing Net Revenue Retention has become an established standard across the SaaS industry. What Is Expansion Revenue?

SaaS 10

SaaS Upselling Metrics Customer retention 10

SmartKarrot

MARCH 31, 2021

The RevOps cycle is based on engaging with customers frequently and upselling to them. How RevOps Impacts Marketing and Sales. It helps increase revenue potential and ensures alignment is active between streams. As per research by Boston Consulting Group, revenue operations or alignment across teams results in-.

Upselling 10

Upselling Best practices SaaS Revenue potential 10

SmartKarrot

SEPTEMBER 27, 2022

Enterprise customers help increase revenue potential but also need more integrations. How to build Customer or Account Engagement across the Customer Journey. Using a playbook can help you simplify the complex parts of the strategy to set the ground for cross-selling, upselling, and renewal. More need for integrations.

Enterprise 10

Enterprise Accountability Management Revenue potential 10