SmartKarrot

SEPTEMBER 26, 2022

SaaS organizations are continuously trying to determine how to facilitate rapid and sustainable long-term growth. Therefore, prioritizing expansion revenue as well as calculating and analyzing Net Revenue Retention has become an established standard across the SaaS industry. What Is Expansion Revenue?

SaaS 10

SaaS Upselling Metrics Customer retention 10

SmartKarrot

MARCH 31, 2021

The end goal of revenue operations is to improve efficiency of the revenue team, optimize the revenue process, improve revenue performance, and increase revenue growth. RevOps is a fast-growing job in the SaaS space. The RevOps cycle is based on engaging with customers frequently and upselling to them.

Upselling 10

Upselling Best practices SaaS Revenue potential 10

SmartKarrot

SEPTEMBER 27, 2022

SaaS (Software As A Service) companies need to know how enterprise customers are different. Enterprise customers help increase revenue potential but also need more integrations. How to build Customer or Account Engagement across the Customer Journey. Top 5 Reasons why Enterprise Customer Success is Different.

Enterprise 10

Enterprise Accountability Management Revenue potential 10

SmartKarrot

APRIL 24, 2020

When talking about SaaS businesses in 2020, there is a fine line that separates top-performing companies and the struggling ones. While customer acquisition is the key driver for dynamic revenue growth, customer retention is often the critical factor. What is so significant in the job role?

Management 11

Management SaaS Accountability Customer retention 11