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Cisco is a partner of the Amazon Security Lake, supporting the Open Cybersecurity Schema Framework At AWS re:Invent 2022, Cisco was proud to be a launch partner for Amazon Security Lake , a new AWS… Read more on Cisco Blogs
This article was originally published on Contact Center Pipeline and can be viewed here. How well-executed outbound customer contacts can deliver excellent CXs. Providing excellent customer experiences (CXs) is important for both business-to-customer (B2C) and business-to-business (B2B) contact centers. However, there are some clear distinctions. The stakes are usually higher with B2B customers.
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Role: Customer Success Coordinator Location: United States (Remote) Organization: Obility As a Customer Success Coordinator, you’ll serve as your clients’ main point of contact and communications coordinator using email, Slack, and Zoom. Develop and maintain excellent relationships with internal team members and customers. Set and manage customer expectations, and make sure service and performance live up to those standards through prompt communication and control over deliverables.
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