JustCall

FEBRUARY 17, 2022

Still making every cold call manually? Want to ramp up to more than 100 cold calls in a day with a powerful sales dialer? Well, we know how difficult it gets to meet sales quotas, when you’ve got to deal with the mess of finding lead numbers, then dialing them manually, and ending up on a dial tone.

Sales 104

Sales Abandon rate Real estate voip 104

JustCall

APRIL 13, 2020

There is a strong concern about the distractions at home, and the level of productivity. For sales reps who are used to meet prospects face-to-face, this is a whole new scenario. But, with the right set of hacks, tips, and tricks, even field sales teams can master the art of remote selling. Sales Targets . Set S.M.A.R.T.

Sales 98

Sales CRM Analytics Chatbots 98

Global Response

DECEMBER 21, 2022

Whether your call center is in-house or outsourced, with 4 agents or 400, a thorough and repeatable quality assurance (QA) process is essential. This process ensures that your call center quality is stable and improving—which in turn will improve customer service and retention, sales, compliance and more.

Call Center 62

Call Center Outbound sales Feedback Best practices 62

JustCall

APRIL 13, 2020

There is a strong concern about the distractions at home, and the level of productivity. For sales reps who are used to meet prospects face-to-face, this is a whole new scenario. But, with the right set of hacks, tips, and tricks, even field sales teams can master the art of remote selling. Sales Targets . Set S.M.A.R.T.

Sales 52

Sales Chatbots Analytics Wireless 52

JustCall

APRIL 13, 2020

There is a strong concern about the distractions at home, and the level of productivity. For sales reps who are used to meet prospects face-to-face, this is a whole new scenario. But, with the right set of hacks, tips, and tricks, even field sales teams can master the art of remote selling. Sales Targets . Set S.M.A.R.T.

Sales 52

Sales Chatbots Analytics Wireless 52

Callminer

OCTOBER 11, 2018

From essentials like average handle time to broader metrics such as call center service levels , there are dozens of metrics that call center leaders and QA teams must stay on top of, and they all provide visibility into some aspect of performance. It’s no secret that many people can’t stand call centers…”.

Call Center 561

Call Center Metrics Contact Center Wait times 561

Tethr

MARCH 22, 2021

In this study, we built a predictive sales model, where we looked at B2C sales performance, specifically in inbound sales conversations. In layman’s terms, we’re talking about when customers call companies to buy things. And what we found is that the best performers in B2C sales exhibit four key behaviors. .

B2C 111

B2C Sales Inbound sales Upselling 111