JustCall
MARCH 9, 2023
Contact centers are the conversation hubs of a business that faces an immense flurry of activity every single day. So how can your business, in such a situation, ensure that your contact center is functioning optimally? All an average customer wants from calling your contact center is to resolve their query.
NobelBiz
FEBRUARY 23, 2023
Small and medium-sized contact centers, in particular, may find this burdensome. CPaaS solution is a popular option nowadays since it provides several advantages to enterprises and contact centers. Businesses and contact centers of all sizes may benefit from the power of cloud communication at a low cost this way.
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NobelBiz
FEBRUARY 23, 2023
Small and medium-sized contact centers, in particular, may find this burdensome. CPaaS solution is a popular option nowadays since it provides several advantages to enterprises and contact centers. Businesses and contact centers of all sizes may benefit from the power of cloud communication at a low cost this way.
VocalCom
FEBRUARY 19, 2018
Given that many people watch online videos for entertainment, brands that deliver meaningful video content in a fun way ultimately engage both current and potential customers. Video has been a popular medium for ages, but never has it shown as much potential for business as it does today.
VocalCom
MARCH 19, 2018
Offer customers insight into your brand events and inform them in an entertaining way by creating meaningful, real-time video content. According to the company, 100 million hours of video are viewed daily on the platform. As mobile use also continues to grow, video is fast becoming an ideal way to engage with customers.
SharpenCX
MARCH 25, 2020
My mom had to juggle keeping her customers happy and keeping her kids entertained at the same time. Download Now: 7 projects your VP of Ops can take on to reduce contact center inefficiencies. Take turns and work in shifts to take care of (and entertain) the kids while at home. Entertainment. Coloring pages.
NobelBiz
JULY 31, 2023
In the contact center world, it’s a carefully designed process that efficiently manages incoming calls, keeping customers engaged with informative on-hold messages while automatically routing them to the most suitable agent. Feedback Integration: Any feedback received post-call should be integrated back into the CRM.
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