How to Hire Right in Contact Centers: Top Experts Reveal Secrets
CX Global Media
JULY 8, 2019
Now, Lance leads B2B and B2C customer care, global CX and insights, engagement, and customer-centric culture transformation organization-wide. Watch Lance as he reveals the foundation of how he and his team made the contact center an honored guest at the table and how they became a culture catalyst for customer centricity. .
Let's personalize your content