call center software Contact Center contact center solutions Webinar 
Cisco - Contact Center
FEBRUARY 1, 2021
Join renowned contact center industry analyst Sheila McGee-Smith and Cisco Contact Center VP/GM Omar Tawakol for a live stream on February 3, 2021, as they discuss five essential elements for the contact center platform of the future, and how Webex Contact Center delivers these.
Cisco - Contact Center
SEPTEMBER 11, 2020
They’re also seeing the role of the contact center evolving from not just problem solving, but playing a part of the greater customer journey and influencing the experience of the customer. Transform Your Contact Center . Join Our Webinar. We look forward to seeing you at our webinar. Additional Resources.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Cisco - Contact Center
FEBRUARY 21, 2020
According to Cisco’s global contact center survey, 53 percent of contact centers report into a CX executive, and yet 72 percent of contact center decision-makers say that fragmented customer experiences are one of their top 5 business challenges. Webinar Highlights. Learn More.
Cisco - Contact Center
SEPTEMBER 3, 2020
According to Cisco’s global contact center survey , more than half of contact centers now report into a CX executive, and yet 72 percent of contact center decision-makers say that fragmented customer experiences are one of their top 5 business challenges. Join our Future of Work Webinar.
Cisco - Contact Center
MAY 13, 2020
An invitation from Vinod Muthukrishnan, Chief Growth Officer for Cisco Contact Center, and Matthew Saskin, Vice President of Customer Experience for Selligent. For many organizations, delivering a great customer experience starts with the contact center as perhaps the only point of contact. Join our Webinar.
Cisco - Contact Center
JANUARY 8, 2020
Transitioning your on-premises call center to the cloud creates enormous opportunities for growth and innovation. According to our recent global survey, 62% of contact center executives plan to implement a cloud contact center within the next 18 months. Why you need guardrails for your contact center.
Cisco - Contact Center
JANUARY 27, 2020
In our own Cisco survey of 700 contact center executives across 7 countries, 79% agreed that customer experience has a significant impact on business results. Integration of new cognitive capabilities powered by Voicea and Google Cloud’s Contact Center AI that turn your agents into “super agents”. Announcement Highlights.
Expert insights. Personalized for you.
117 
Let's personalize your content