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Changing Customer Experience with the All New Webex Contact Center [WEBINAR]

Cisco - Contact Center

Regardless of the source of the idea, in our upcoming February 3 rd webinar I’m going to help transport attendees ahead into 2024 by sharing how the realities of the last 12 months have changed the trajectory of contact center investment in a significant way. Webex Contact Center [Solution webpage].

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Join Our Webinar on the Future of Customer Experience: Five Predictions

Cisco - Contact Center

If your goal is to become more customer-centric, please join me in this insightful webinar where I will highlight the driving forces shaping the future of customer experience. I will also discuss the critical role the contact center plays in CX initiatives in creating competitive differentiation and driving better business outcomes.

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Future of Work Webinar with Guest Forrester Research: Demystifying the Contact Center’s Role in CX

Cisco - Contact Center

Join our Future of Work Webinar. Attend our webinar and receive the Forrester Research paper “CX professionals must collaborate with customer service leaders”. We look forward to seeing you at our Future of Work webinar on September 10 th ! Visit our Cisco Contact Center solutions website.

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Join our Webinar: Cisco and Selligent Deliver a Complete View of Customer Experience

Cisco - Contact Center

As part of Cisco’s Solutions Plus Partner ecosystem, Selligent empowers Cisco customers with solutions that leverage a universal profile of the customer to deliver data-driven experiences. Join our Webinar. In the webinar we will discuss: How to gain an end-to-end view of your customers’ journey. Learn More.

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Join our Webinar: Transforming the Contact Center with Artificial Intelligence

Cisco - Contact Center

Join Our Webinar. Join our webinar to hear my discussion with industry experts from Google Cloud and Quantiphi on how we’re partnering together to transform the contact center through artificial intelligence. We look forward to seeing you at our webinar. Find out more about Webex Contact Center AI solutions.

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Join Our On-Demand Webinar: Best Practices for Moving your Contact Center to the Cloud

Cisco - Contact Center

If the cloud is your contact center destination, there are practical steps that should be taken. Join me for this insightful webinar to explore the best practices that maximize the value of your contact center investments, and minimize risk and disruption to your business as you prepare to move to the cloud.

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How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

Are you looking to optimize your call center’s efficiency and streamline your business’s data management process? If so, it’s crucial to find the right call center software vendor that integrates with a customer data platform (CDP). Call Center Software Vendors and CDP Integration.