call center software contact center solutions Management Webinar 
Cisco - Contact Center
FEBRUARY 1, 2021
Regardless of the source of the idea, in our upcoming February 3 rd webinar I’m going to help transport attendees ahead into 2024 by sharing how the realities of the last 12 months have changed the trajectory of contact center investment in a significant way. Webex Contact Center [Solution webpage].
Cisco - Contact Center
FEBRUARY 21, 2020
If your goal is to become more customer-centric, please join me in this insightful webinar where I will highlight the driving forces shaping the future of customer experience. I will also discuss the critical role the contact center plays in CX initiatives in creating competitive differentiation and driving better business outcomes.
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Cisco - Contact Center
MAY 13, 2020
As part of Cisco’s Solutions Plus Partner ecosystem, Selligent empowers Cisco customers with solutions that leverage a universal profile of the customer to deliver data-driven experiences. Join our Webinar. In the webinar we will discuss: How to gain an end-to-end view of your customers’ journey. Learn More.
Cisco - Contact Center
SEPTEMBER 3, 2020
Join our Future of Work Webinar. Attend our webinar and receive the Forrester Research paper “CX professionals must collaborate with customer service leaders”. We look forward to seeing you at our Future of Work webinar on September 10 th ! Visit our Cisco Contact Center solutions website.
Cisco - Contact Center
JANUARY 8, 2020
According to our recent global survey, 62% of contact center executives plan to implement a cloud contact center within the next 18 months. And their top three reasons for doing so are ease of management and scale, software currency, and continuous feature delivery. Going Cloud?
Cisco - Contact Center
JANUARY 27, 2020
Integration of new cognitive capabilities powered by Voicea and Google Cloud’s Contact Center AI that turn your agents into “super agents”. Introducing Webex Experience Management (formerly CloudCherry), our new customer experience management solution that uniquely integrates with Cisco Contact Center solutions.
Cisco - Contact Center
FEBRUARY 18, 2020
We’re introducing some exciting new capabilities designed to simplify how you manage your contact center, make your agents more productive, and create better experiences for your customers. Smart Licensing provides a simple, automated way to add/activate new software licenses to keep up with fluctuating interaction volumes.
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