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From a Lead to a Brand Ambassador: A Customer’s Journey

Etech GS

It’s clear that good old word-of-mouth marketing comes off as more genuine and persuasive, which is why it’s extremely important to wow your leads and nurture them into becoming first your die-hard customers and finally your brand ambassadors. But how will you do that? Amaze Them With Your Offer .

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Preparing For Life After COVID-19 – Starting With Your Employees

CSM Magazine

Here, he kickstarts the road to recovery with three tips on how to turn your agents into brand ambassadors. Turn Contact Centre Representatives Into Brand Ambassadors. Gamification – there are many ways to turn agents into brand ambassadors using your very own brand story.

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Customer Retention Strategies: 16 Methods for Retaining Customers

JivoChat

People have a lot of options these days, so if you don’t have good customer retention strategies , your business won’t be as stable or profitable. Focus on strategies to get customers. When you have enough customers and generate sales, you can start implementing strategies to help you grow sales.

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Raise Your Profile! How to Turn Contact Centre Sceptics Into Fans

CSM Magazine

One great way to do this is by turning the contact centre team into brand ambassadors. For example: Share a brand story – stories enable us to create a sense of purpose that is particularly powerful in motivating people. Then, make sure that people stand up and take notice.

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10 Customer Engagement Ideas to Boost Your Business

CSM Magazine

These engaged customers, in turn, share their delightful experiences with friends and family, acting as brand ambassadors and attracting new customers to the coffee shop. Don’t overlook the significance of incorporating surveys into your engagement strategy for valuable customer feedback and actionable insights.

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5 Principles of Good Customer Service

CSM Magazine

Make yours stand out from the crowd with the right strategy. The old adage ‘people buy from people’ underpins every good customer service strategy so bear this in mind when creating your own vision of what excellent service looks like. Offer rewards to those who share their brand story successes and learning, with others.