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Customer Retention Strategies: 16 Methods for Retaining Customers

JivoChat

People have a lot of options these days, so if you don’t have good customer retention strategies , your business won’t be as stable or profitable. It costs five times as much to win a new customer as it does to retain an existing one. Why Do Businesses Need to Focus on Customer Retention?

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10 Customer Engagement Ideas to Boost Your Business

CSM Magazine

By offering exclusive rewards to loyal customers and promptly responding to their feedback, the coffee shop not only encourages repeat purchases but also fosters a sense of loyalty among its patrons. Thus, it is essential to capitalize on review sites such as Yelp!