Etech GS

JULY 25, 2019

It’s clear that good old word-of-mouth marketing comes off as more genuine and persuasive, which is why it’s extremely important to wow your leads and nurture them into becoming first your die-hard customers and finally your brand ambassadors. So, it’s all about establishing a strong emotional connection with your customers.

Brand ambassadors 40

Brand ambassadors Advertising Gamification Entertainment 40

CSM Magazine

APRIL 15, 2021

Here, he kickstarts the road to recovery with three tips on how to turn your agents into brand ambassadors. These are fundamental questions that we set out to explore in our latest Recovery Accelerator Kit EBook , outlining a set of modern tools and templates for winning customer loyalty and growing market share post-COVID.

Brand ambassadors 52

Brand ambassadors Gamification Morale Best practices 52

JivoChat

JULY 20, 2021

Are you having trouble retaining customers? People have a lot of options these days, so if you don’t have good customer retention strategies , your business won’t be as stable or profitable. It costs five times as much to win a new customer as it does to retain an existing one. Focus on strategies to get customers.

Customer retention 52

Customer retention Gamification Education Self service 52

CSM Magazine

JUNE 10, 2021

To get the first part right, aim to create better customer experiences. One great way to do this is by turning the contact centre team into brand ambassadors. For example: Share a brand story – stories enable us to create a sense of purpose that is particularly powerful in motivating people. About the Author.

Gamification 105

Gamification Brand ambassadors Analytics Enterprise 105

CSM Magazine

SEPTEMBER 9, 2022

As customer experience management tops the business agenda, the spotlight falls on contact centres and agents take centre stage. Make yours stand out from the crowd with the right strategy. Magnus Geverts at Calabrio shares his essential guide to Good Customer Service. ” and “Look, you get free gym membership.”

Customer Service 52

Customer Service Brand ambassadors Gamification Morale 52

CSM Magazine

AUGUST 4, 2023

By offering exclusive rewards to loyal customers and promptly responding to their feedback, the coffee shop not only encourages repeat purchases but also fosters a sense of loyalty among its patrons. This dynamic support system caters to potential customers with questions about products or services, enhancing customer satisfaction.

Brand ambassadors 52

Brand ambassadors Gamification Entertainment Education 52