JivoChat

JULY 20, 2021

People have a lot of options these days, so if you don’t have good customer retention strategies , your business won’t be as stable or profitable. Increased average order value (AOV) – Loyal customers contribute to bigger sales volumes, as 57% of consumers spend more money on their favorite brands, compared to other businesses.

Customer retention 52

Customer retention Gamification Education Self service 52

CSM Magazine

JUNE 10, 2021

One great way to do this is by turning the contact centre team into brand ambassadors. For example: Share a brand story – stories enable us to create a sense of purpose that is particularly powerful in motivating people. Then, make sure that people stand up and take notice. About the Author.

Gamification 105

Gamification Brand ambassadors Analytics Enterprise 105

CSM Magazine

AUGUST 4, 2023

These engaged customers, in turn, share their delightful experiences with friends and family, acting as brand ambassadors and attracting new customers to the coffee shop. Don’t overlook the significance of incorporating surveys into your engagement strategy for valuable customer feedback and actionable insights.

Brand ambassadors 52

Brand ambassadors Gamification Entertainment Education 52