Remove the-evolving-scope-of-b2b-marketing-its-all-about-customer-experience
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Planning your sales career: How to land a top sales job?

JustCall

In this guide, you’ll learn everything about how to land a high-value sales job. As with preparation for any type of job, getting clarity on all the sales opportunities in the industry is important. As with preparation for any type of job, getting clarity on all the sales opportunities in the industry is important.

Sales 52
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Selling to VP Level Executives: An Insider Look

aircall

Successful B2B sales can be an indirect, multi-step process. What metrics do they care about? Interview with Aircall Vice President of Marketing, Jeff Reekers. Many essential business decisions — including the purchase of B2B products — fall under the scope of VP level executives. Who are the decision makers?

Sales 90
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The Best Customer Success Resources of 2016

Amity

Editor’s note: This is a living document, and our goal is to update it regularly with the best resources around customer success. The Best Customer Success Resources of 2016. Surely, you are staying up to date on the latest customer success trends – did someone say “customer marketing”?

SaaS 80
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The Rise of Connected Devices and Behavioral Analysis: What it Means for Businesses Today

Clarabridge

The Internet of Things (IoT) has become a popular buzzword within the industry, but that doesn’t mean it should be ignored. At its core, IoT is about connecting devices over the internet to enable them to talk to other devices, other apps, or even to us. By David Marko , Managing Director, Acumen Solutions.

B2C 40
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Contact Center Technologies 2017: find out what 23 experts say

RichCall

With the rise of technology that allows better customer service, customers are becoming more demanding – that’s why to satisfy and retain them, you need to develop your contact center in accordance with the worldwide trends. connected customer journeys with 9 channels in most contact centers. of companies. omnichannel.

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Who Is a Client Partner? What Is a Client Partner’s Role?

SmartKarrot

Client partner is a relatively new position that has opened in the B2B SaaS (Software As A Service) world. In this blog, we focus on the definition of a client partner, their job role, and their job description. Some employers might consider a combination of education and experience as an equivalent.

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Automated Action Items: How to Use AI Solutions to Auto Generate Action Item List from Call Transcripts

SmartKarrot

Did you ever experience spending hours of your valuable time reading call transcripts to prepare a list of action items to work upon? You can leave all your worries about action items as AI is here to automate and make them more efficient for you. And it is important that you select the right one that addresses your needs.