JustCall

APRIL 13, 2020

Start with your remote sales teams, first. In this blog, we will share some hacks and tips sales teams can follow, as they work from home. Inside sales teams have already been accustomed to remote selling. The role of field sales reps is a bit different on the other hand. 4-Week Sales Training Program Guide.

Sales 52

Sales Chatbots Analytics Wireless 52

SmartKarrot

MAY 11, 2023

That’s why in this blog post, we’ll dive into the differences between conversation intelligence and conversational intelligence, shedding light on their different uses and applications. Using their business’s conversation intelligence platform, the company experienced a 10% increase in inbound sales calls as well.

Real estate 10

Real estate Chatbots APIs Analytics 10

JustCall

JANUARY 18, 2023

The call centers for managing inbound calls for a business often need to sign an SLA (inbound calling services-level agreement) to work towards one single goal; to satisfy a company’s customers by providing them with the right solutions to their queries. Pros of Inbound Calling Outsourcing. How to Handle Inbound Calls? .

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outsourcing Scripts Call Center Interactive Voice Response 52

CrazyCall

JANUARY 21, 2019

On the contrary, Outside Sales reps are constantly on-the-go. They’re busy attending meetings, having dinners with prospects or doing a presentation of the product. Inside Sales reps rely on CRM – customer relationship management tool that helps them better operate on their efforts.

Telemarketing 87

Telemarketing Sales Scripts CRM 87

Select VoiceCom Blog

JULY 11, 2022

Inbound sales Inbound call centre agents aren’t only there to help existing customers. According to RAIN Group, 82% of buyers are willing to accept a meeting with sellers who reach out initially. Software with omnichannel support, CRM integration, and reporting and analytics features can be great investments.

Telemarketing 52

Telemarketing Technical Support Interactive Voice Response Metrics 52

ProProfs Blog

JULY 29, 2020

The crux of the matter is that although phone support has evolved over the years, it still is light years away from meeting customer expectations. This blog lists 8 actionable strategies that will help you make every support call count, right from the first hello to the final goodbye! Now, not every agent can be a jack of all trades.

Call Center 128

Call Center Interactive Voice Response Customer Experience Call flow 128

CrazyCall

AUGUST 16, 2019

Steve’s Get In The Door sales podcast is all about that last phase. He focuses on how to close a sale, how to get in the door (literally), and how to master the face-to-face meetings with your prospects. That’s because sales used to be very unorganized industry and the best salespeople didn’t rely on software or various tools.

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Sales B2B Coaching Personalization 115