ProProfs Blog

NOVEMBER 26, 2021

While some tools are free and easy to use, they still lack potential features when compared with their counterparts. . Using this tool, you can easily create surveys, quizzes, and forms online in your browser. This way you can weed out the irrelevant responses and can capture accurate data. . What is Google Form?

Surveys 78

Surveys Enterprise Analytics APIs 78

ProProfs Blog

AUGUST 6, 2021

Whether you are an entrepreneur looking to get super-productive teams or an HR professional striving to retain your valuable employees, this blog is for you. Such tools help companies to collect employee data and understand overall employee satisfaction in the organization. . Modern employees today are looking beyond just a 9-to-5 job.

Employee engagement 147

Employee engagement Surveys Feedback Analytics 147

JivoChat

JUNE 15, 2021

B2B and B2C users can use apps to improve their Shopify store experience, integrate Shopify with other tools they’re using, and streamline the online shopping experience. We’ve rounded up the 47 best Shopify apps by use case. Used for: Page design. Used for: Page design. Used for: Page optimization.

Upselling 52

Upselling Analytics Sales Marketing 52

OctopusTech

SEPTEMBER 29, 2022

It is a tool that uses a set of functions that assists an organization in collecting, organizing, responding to customers, and preparing reports of various user interactions. Software for customer service is also linked with CRM software so that operators can easily get access to their customer’s data or their purchase history immediately.

Customer Service 62

Customer Service CRM Self service Analytics 62

Pointillist

MAY 23, 2018

More and more marketers and customer experience professionals are now looking for the best customer journey analytics platform to understand and engage with individual customers at a personal level, at scale. But, once you begin to look into customer journey analytics at a deeper level things become much less clear. Journey Discovery.

Analytics 90

Analytics Journey mapping Customer centricity Multichannel 90

JivoChat

JULY 4, 2021

Customers can print return labels from their account and use store credit to make another purchase before shipping the item back. Returnly has an analytics dashboard merchants can use to track customer behavior and what items are being returned more than others. Pricing: From $29/month. There are perks for vendors, too.

Sales 52

Sales Upselling APIs Analytics 52

Comm100

MARCH 25, 2024

San Jose State University automates 55% of chats in 29 departments Learn how SJSU are slashing support volumes and increasing capacity with Comm100 AI Chatbots. Check out our AI chatbots and automation tools that can handle 80% of customer inquiries. Chatbots can be designed to do almost anything.

Chatbots 96

Chatbots Journey mapping Personalization Customer Support 96

ProProfs Blog

OCTOBER 25, 2021

In this blog, we will understand the growing importance of collecting customer feedback, discuss some must-have features, and explore over 40+ customer feedback software. Best customer feedback software offers different channels to collect data like surveys, website questionnaires, social and community feedback, online reviews, forms etc.

Feedback 148

Feedback Surveys Enterprise Analytics 148

Comm100

FEBRUARY 6, 2018

This blog post will cover several of the top, most sought-out customer engagement tools on the market. This blog post will cover several of the top, most sought-out customer engagement tools on the market. Out of all the customer engagement software tools that are out there, which one is right for your company?

CRM 41

CRM Enterprise SaaS Marketing 41