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Top Customer Success Courses and Training that every CSM needs in 2022

CustomerSuccessBox

Description: “Be more data-driven!” Surprisingly, those same SaaS executives routinely make bad decisions simply because they misinterpret their data. Becoming data-driven isn’t about using data–it’s about using data correctly. That’s the mantra from the senior bosses, but what does it mean?

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Contact Center Performance: How To Turn Operations Around When Things Are Going Bad?

NobelBiz

Data Management is key Even though big data is at the heart of an organization’s digital transformation, it is still important to understand how to acquire and handle data efficiently. Data management, whether through a user account, a website, or a form, is a lever for optimizing consumer interaction.

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What We’re Opentalking About

Talkdesk

Our panel of leaders from today’s top on-demand companies covers what makes their customers unique, how to handle all the new data and the difficulties of ensuring success for both service providers and customers. Turning Big Data Into Big Decisions. Speaker: Tomasz Tunguz (Redpoint Ventures).

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Top 5 Udemy Courses to Upskill Your Customer Success Career

ChurnZero

How “Big Data” is different than “Big Insight” How to create winning propositions the will turn reluctant prospects into loyal customers. Description: “Be more data-driven!” Becoming data-driven isn’t about using data–it’s about using data correctly.

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Top 20 Vertical SaaS Companies in 2020

SmartKarrot

This refers to vertical SaaS and horizontal SaaS. While horizontal SaaS renders its service in a specific department only, vertical SaaS, on the other hand, takes care of a whole industry at large. In general SaaS solutions are a must-have for every business need. What is vertical SaaS?

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Top 20 SaaS Companies in Brazil

SmartKarrot

Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years. In an attempt to know more about the SaaS environment in Brazil, we have researched the best SaaS companies in Brazil and came up with a list of 20 SaaS companies in Brazil. Founded in: 2011.

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