Remove Best practices Remove Consulting Remove Technical Support Remove Upselling
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Medallia vs. Qualtrics vs. Lumoa: A Buyer’s Guide

Lumoa

You can even find opportunities for cross-selling, upselling, or personalized promotions by using real-time insights and trends generated by AI. You will need to reach out for a consultation first. For security, ISO 27001 is the world’s best-known standard for information security management systems (ISMS).

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Mar 20 – Customer Success Jobs 

SmartKarrot

creating and carrying out chances for upselling and expansion. Handling the goals for expenses and income (renewal, upsell, and expansion). creating best practices and tactics that are measurable, repeatable, and lead to product acceptance, value, and expansion. establishing best practices for platform utilisation.

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Dec 03 – Customer Success Jobs

SmartKarrot

Identify opportunities and lead upsell/cross-sell deals from start to finish. Liaise with supporting teams (technical support, professional services, billing, and more) on behalf of the clients. Monitoring customers’ key performance metrics and taking necessary actions to improve them.

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Feb 04 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: Customer Success Manager (SMB) Location: Remote, OR, US Organization: Matterport As a Customer Success Manager, you will manage all post-sales activity for assigned SMB to Mid-Market customer segments through strong relationship-building, product knowledge, engagement planning, and upsell/cross-sell execution.

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Feb 08 – Customer Success Jobs

SmartKarrot

Manage and implement best practices to ensure informed decisions are being made. Identify and achieve targets on renewal rates, customer satisfaction, expansions, upsells, and new opportunities in assigned accounts. Create and accelerate customer’s growth plans. Conduct business reviews and goal-setting meetings.

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Feb 10 – Customer Success Jobs

SmartKarrot

Role: VP, Customer Success – AMERICAS Location: Fairfax, VA, US Organization: Daon As a VP Customer Success, you will ensure profitable delivery of customer deployments and consulting projects. Identify new sources of consulting services revenue. Manage the renewal process and identify upsell and cross-sell opportunities.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

With over 30 years in the industry, Annette is a professional coach, consultant, customer journey mapping facilitator, thought leader, and influencer. A leader, speaker, consultant, coach, and trainer, Dana’s most salient qualities include organizational gaps analysis, discovery, and problem-solving. Annette Franz. Daphne Lopes.