Best practices Big data Customer Experience Healthcare 
Global Response
MARCH 27, 2024
Call centers are increasingly turning to big data analytics as a pivotal tool for optimization. This transformative approach streamlines operations and significantly enhances the quality of customer interactions. Understanding big data analytics in call centers First off, what is big data analytics?
Vcaretec
JUNE 6, 2022
When it comes to customer care across major industries, like Retail & E-Commerce, Wireless & Telecommunications, and Healthcare, there are plenty of smart minds out there. As a leader in outsourced customer service solutions, the customer care specialists at Vcare voted on fifty of the top thought leaders in our space.
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Balto
OCTOBER 17, 2023
Mismatched Messaging: The Consequences of a Poor ICP If you create a poor ICP, you’ll end up crafting mismatched marketing messaging since you haven’t really understood who your ideal customers are. Leverage AI algorithms for precise micro-segmentation, enabling more personalized messaging.
Balto
OCTOBER 17, 2023
Mismatched Messaging: The Consequences of a Poor ICP If you create a poor ICP, you’ll end up crafting mismatched marketing messaging since you haven’t really understood who your ideal customers are. Leverage AI algorithms for precise micro-segmentation, enabling more personalized messaging.
Taylor Reach Group
MAY 24, 2018
At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. Big Data & Analytics for Retail Summit : June 6-7, Chicago, IL. SOCAP 2018 Data Reporting Workshop : June 12-13, Chicago, IL. and Now What?’
Callminer
SEPTEMBER 1, 2020
While it may not have been our typical, in-person experience filled with cocktail hours and outdoor activities, there was no shortage of entertainment and powerful and engaging insight from the customer experience (CX) and contact center industry’s most influential leaders, and hands-on practitioners. The great online kick-off.
AWS Machine Learning
OCTOBER 6, 2023
Large language models (LLMs) are revolutionizing fields like search engines, natural language processing (NLP), healthcare, robotics, and code generation. At AWS, he shares his domain expertise and helps customers unlock business potentials and drive actionable outcomes with machine learning at scale.
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