What Your Net Promoter Score Really Means—and How to Measure It
Global Response
NOVEMBER 21, 2023
But while the standard NPS survey is simple, interpreting your NPS score and figuring out how to use it for company growth and improvement is anything but. In this article, we’ll break down the NPS system, showing you how to effectively build, implement and respond to NPS surveys to assess and improve business growth and results.
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