Predictive Dialer vs Auto Dialer: What You Need to Know
aircall
MAY 14, 2021
They calculate the average length of a call and the average number of phone numbers it will take before a receiving party answers. With VoIP technology, auto dialers can also work with PBX business phone systems that use SIP trunking. From there, the auto dialer sends the call to a live operator or a recorded message.
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