customer-stories Banking Personalization Scripts Tools 
Customer Service Life
JANUARY 7, 2021
Macros, canned response, scripts, templates…call them what you want. They boast a number of benefits for contact centers handling text-based support channels like email, chat, SMS, social media, and more, including: Improved speed and accuracy when interacting with customers. Click here to read the original post.
Hodusoft
MAY 10, 2024
Now, they’re the cornerstone of customer service and support, enabling seamless communication and collaboration with the help of call and contact center software , regardless of physical location. Virtual call centers leverage cloud-based technology to enable remote agents to handle customer inquiries from anywhere in the world.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
JustCall
FEBRUARY 28, 2024
The question, however, remains which auto dialer suits the unique needs of your sales team and, of course, your pocket and whether it offers integrations, features, reliable customer support, and workflow automation. JustCall Sales Dialer vs Mojo Dialer: Overview To cut a long story short, Mojo might have been a good dialer.
SmartKarrot
JANUARY 10, 2022
Everyone loves a good story with a happy ending. That’s why as a customer success manager, your best achievement could be the list of customer success stories you’ve managed to compile. A good story sells your stuff, sells more, and sells at a higher price. ‘I I am here to sell, not tell stories’ is the refrain.
Comm100
NOVEMBER 13, 2022
Brands of all industries are beginning to recognize the huge benefits that customer service chatbots can bring to their organization. 70% of customers either currently use or are interested in using chatbots for simple customer service enquiries. Customer service chatbots don’t just benefit the end consumer.
AWS Machine Learning
SEPTEMBER 1, 2023
Nowadays, the majority of our customers is excited about large language models (LLMs) and thinking how generative AI could transform their business. This applies to customers that use them out of the box, create foundation models from scratch, or fine-tune them. Our approach applies to both open-source and proprietary models equally.
Vistio
APRIL 2, 2022
And once I moved from human resources to operations, I eventually landed at Hilton Hotels and I spent 12 years with Hilton reservations and customer care. So it’s the reservations and customer service arm of the hotel organization. People that really seek a lot of personal social interactions at work may struggle more.
Expert insights. Personalized for you.
92 
Let's personalize your content