The Comprehensive Guide to NICE CXone’s Latest AI-Driven Release
Expivia
FEBRUARY 15, 2024
Key Features: Advanced data analysis for real-time insights Predictive modeling to anticipate customer needs Customizable dashboards for a holistic view of service performance Autopilot: The Next-Gen Virtual Agent Autopilot introduces a level of automation and learning capability that redefines the role of virtual agents in customer service.
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