What is Hosted Call Center Software? A Definition of Hosted Call Center Software, Advantages, and Best Practices for Choosing the Right Delivery Model
Callminer
MAY 2, 2018
Hosted software also is referred to as software as a service (SaaS) or cloud software, if the servers are virtualized. Call center software is essential to businesses looking for a solution for communicating with customers. Users access hosted call center software through a network connection.
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