Totango

NOVEMBER 23, 2021

This, in turn, makes it difficult to intervene with customers who are at risk of churn, as well as challenging to spot upsell opportunities. Your Upsells Are Going Down. Look for a CS platform that lets you spot emerging upsell opportunities as well as customers at risk of churn. Your Escalations Are Going Up.

Upselling 94

Upselling CRM Revenue potential Feedback 94

SmartKarrot

OCTOBER 5, 2023

Account mining, or the practice of deepening relationships with existing customers to upsell or cross-sell, is the gold standard for sustained business growth. Rather than endlessly chasing new leads, why not maximize revenue from those already in the fold? Maximizing revenue is tightly bound to efficient account mining.

Accountability 10

Accountability Upselling Journey mapping Feedback 10

SmartKarrot

MAY 12, 2023

In today’s highly competitive business landscape, managing and nurturing key accounts has become a critical aspect of organizational success. Key Account Management (KAM) is a strategic approach that focuses on developing long-term, mutually beneficial relationships with a select group of high-potential customers.

Accountability 10

Accountability Management Revenue potential Upselling 10

ChurnZero

OCTOBER 26, 2021

Taking a one-size-fits-all approach to customer engagement isn’t the best strategy. Because organizations cannot afford to lose their largest customers, they default to prioritizing accounts with high ARR. It’s also a great way to devote attention and effort to building relationships with customers that have the most revenue potential.

SaaS 96

SaaS Revenue potential Upselling Accountability 96

SmartKarrot

SEPTEMBER 27, 2022

This calls for a highly effective and functioning customer success strategy that focuses on customers and their journeys. Customer success teams need to choose data-driven and intelligent strategies to ensure customers meet their goals. Enterprise customers help increase revenue potential but also need more integrations.

Enterprise 10

Enterprise Accountability Management Revenue potential 10

ChurnZero

OCTOBER 26, 2021

Taking a one-size-fits-all approach to customer engagement isn’t the best strategy. Because organizations cannot afford to lose their largest customers, they default to prioritizing accounts with high ARR. It’s also a great way to devote attention and effort to building relationships with customers that have the most revenue potential.

SaaS 52

SaaS Revenue potential Upselling Accountability 52

SmartKarrot

DECEMBER 17, 2021

Work with the Talent Directors to scale their teams’ revenue by supporting commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Identify opportunities for account growth within your managed accounts.

Upselling 19

Upselling Revenue potential Accountability Coaching 19